Who's the star?
You see it all the time. Another story about a business titan. The story of the charismatic visionary with a bold idea and the drive to turn the vision into reality. These stories usually leave out a crucial part. They don't talk about the employees who put the dream into action and did the heavy lifting.
The early rebels had it right. Richard Branson and Herb Kelleher both put their employees front and center. They knew that if you put your employees first they will take care of the customers and everything else. Virgin Industries and Southwest Airlines are pretty good testimonials to their wisdom.
So, when you talk about the success of your business, who gets the credit? Remember...no amount of vision translates becomes a success without the people to carry it out.